LexFlo
Draft — pending legal review.This document is a draft prepared by LexFlo's software vendor. It has not been reviewed by licensed counsel as of April 22, 2026. Do not rely on it until the "Draft" label is removed in a future version.

Terms of Service

Last updated: April 22, 2026 · Version 1.0

1. Acceptance

By creating an account on lexflo.ai, accessing the LexFlo dashboard, or using any feature of the LexFlo platform (together, the "Service"), you agree to these Terms of Service ("Terms") and to the LexFlo Privacy Policy. If you do not agree, do not use the Service.

2. Service description

LexFlo is a software platform for law firms that automates client intake, AI receptionist call handling, lead qualification, deadline tracking, document drafting, and related paralegal tasks. It is a tool for licensed attorneys and their authorized staff.

3. Account eligibility

You may only use the Service if you are a licensed attorney in good standing with your jurisdiction's bar, or an authorized staff member of a licensed attorney who is ultimately responsible for the account. You are responsible for keeping your account credentials confidential and for everything that happens under your account.

4. Subscription and billing

LexFlo Solo is $249 per month. All new firms receive a 30-day free trial. A valid credit card is required to continue the subscription after the trial ends. Subscriptions renew monthly on the anniversary of the paid start date. You can cancel at any time from Dashboard → Settings → Subscription & billing.

5. Cancellation and refunds

If you cancel within 7 days of your first paid charge, you are entitled to a pro-rated refund for the unused portion of that billing period. No refunds are provided on subsequent months. Cancellation takes effect at the end of the then-current billing period; the Service remains available until that date.

6. Acceptable use

You agree not to use the Service to:

  • Harass, abuse, spam, or mislead end clients.
  • Practice law without a license, or hold out a non-attorney as an attorney.
  • Collect, store, or process data you are not authorized to collect under the Rules of Professional Conduct applicable to you, or under any other law.
  • Reverse-engineer, scrape, or circumvent the Service, or use it in violation of any applicable law.

7. Customer content ownership

As between you and LexFlo, your firm owns all data you or your end clients submit to the Service — leads, intake-form submissions, call recordings, transcripts, drafted documents, research notes, and all other work product. You grant LexFlo a limited, non-exclusive license to process that content solely to provide the Service to you. That license ends when you delete the content or close the account.

8. LexFlo intellectual property

The LexFlo platform, source code, user interface, branding, marketing materials, and AI prompts are the property of LexFlo, Inc. You are granted a limited, revocable, non-transferable license to use the Service during your active subscription. Nothing in these Terms transfers ownership of the Service or any LexFlo intellectual property to you.

9. Unauthorized Practice of Law (UPL) disclaimer

LexFlo is a software platform. It does not provide legal advice, is not a law firm, and is not a substitute for an attorney. AI-generated output (including call transcripts, suggested actions, drafted documents, and research results) is not legal advice. The attorney using LexFlo remains solely responsible for all legal work product and for compliance with their jurisdiction's Rules of Professional Conduct, including but not limited to duties of competence, confidentiality, supervision, and communication with clients.

10. AI disclaimer

Output produced by the Service's AI features — lead qualification, call summaries, suggested actions, drafted documents, research results, extracted deadlines — may be incomplete, outdated, or incorrect. You must independently verify all AI-generated content before relying on it, forwarding it to clients, filing it with a court, or taking any legal action based on it. AI output is a starting point for attorney review, not a substitute for attorney judgment.

AI-generated case law research.Case law research generated by LexFlo is produced by AI models and may include incorrect, outdated, incomplete, or fabricated citations. The attorney must independently verify every citation in Westlaw, LexisNexis, or primary court records before relying on or filing any AI-generated research. LexFlo's verification badges (✓ Verified, ⚠ Could not verify) reflect a check against publicly available case databases (CourtListener) and do not constitute legal verification. Verified status indicates the case exists; it does not indicate the citation is correctly applied, currently good law, or appropriate to the matter at hand.

11. Professional responsibility

The attorney using LexFlo retains all duties and obligations under the Rules of Professional Conduct, state bar rules, and any other professional-responsibility framework that applies to them. LexFlo is a tool; the attorney is the professional. Nothing about using the Service reduces, transfers, or shifts any of those obligations.

12. Warranty disclaimer

The Service is provided "as is" and "as available." LexFlo disclaims all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. LexFlo does not warrant that the Service will be uninterrupted, error-free, or suitable for any particular legal matter.

13. Limitation of liability

To the maximum extent permitted by law, LexFlo's total liability for any claim arising out of or relating to these Terms or the Service is capped at the fees you paid to LexFlo in the 12 months immediately preceding the event giving rise to the claim. LexFlo is not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility.

14. Indemnification

You agree to defend, indemnify, and hold harmless LexFlo, Inc., its officers, directors, employees, and agents from and against any claim, loss, liability, cost, or expense (including reasonable attorneys' fees) arising out of your use of the Service, the data you submit, your legal work product, or your violation of these Terms or any applicable law.

15. Dispute resolution

Any dispute between you and LexFlo arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted by a single arbitrator. Arbitration will take place in the State of Georgia, United States. You and LexFlo each agree to bring claims only in your individual capacity; class actions, collective actions, and consolidated proceedings are not permitted.

16. Governing law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles.

17. Modifications

LexFlo may modify these Terms from time to time. Material changes will be announced by email at least 30 days before they take effect. If you continue to use the Service after the effective date of a modification, you accept the modified Terms. If you do not want to accept the modification, cancel before it takes effect.

18. Severability

If any provision of these Terms is held unenforceable, the remaining provisions stay in full force and effect.

19. Entire agreement

These Terms, together with the Privacy Policy, are the entire agreement between you and LexFlo regarding the Service, and supersede any prior agreement or understanding between us.

20. Contact

Questions about these Terms: support@lexflo.ai.